Nonprofit Organizations and ICT

The role of nonprofit organizations (NPOs) in nations’ development has received little attention from scholars in developing countries. However, a growing body of experience indicates that NPOs play a positive role in that development (Clark, 1991). Their contributions to economic development include providing goods and services, especially meeting needs that have not thus far been met by either the government or the private sector. In helping the government achieve its development objectives, particularly through contribution of skills, NPOs have a comparative advantage that includes, for example, public information, education, and communication campaigns and provision of information about the circumstances and needs of particularly vulnerable groups. Moreover, NPOs help citizens voice their aspirations, concerns, and alternatives for consideration by policy makers, thereby giving substance to governments’ policies regarding freedom of association and speech. This study aims to explore the relationship between information and communication technology (ICT) adoption and the financial viability of nonprofits. The results reveal that ICT adoption (i.e., basic information technology infrastructure and use) has a positive impact on the nonprofit financial viability factor of donation and transfer funds. In addition, the extent of internet use and the presence of an organizational website positively influence the profit-making measurement indicator of return on assets (ROA). The research finding also suggests that NPOs’ managers should give significant consideration to investing in ICT to ensure that their organizations can maintain their financial viability so as to provide their services and make an impact on society.

Suntrayuth, S & Novak M., (2015). “Analysis of Information and Communication Technology Adoption on the Organizational Financial Viability: Nonprofit Organization Perspectives”, International Journal of Interdisciplinary Organizational Studies, Volume 10, Issue 3, pp.17-34.