Employee Characteristics, Subjective Norms and Work Performance: Integrating the Achievement Goal Orientation Theory and the Theory of Planned Behavior
Effect of cultural intelligence on burnout of Chinese expatriates in Thailand: The mediating role of host country national coworker support
Fu, L., & Charoensukmongkol, P. (2021), Effect of cultural intelligence on burnout of Chinese expatriates in Thailand: The mediating role of host country national coworker support. Current Psychology. https://doi.org/10.1007/
The Influence of Corporate Networks on Competitive Advantage: The Mediating Effect of Ambidextrous Innovation
Ms. Huayun Wang, a recent Ph.D. graduate of ICO NIDA, published her dissertation in the “Journal of Technology Analysis & Strategic Management”, which is ranked in the “SCImago Quartile 2”. Her work is under supervision of Dr. Chih-Cheng Fang (Francis)
Corporate networks are important channels through which external resources can be acquired, but the effect of corporate networks on competitive advantage remains unclear. Therefore, we use a structural equation model to examine the relationship between corporate networks, ambidextrous innovation, and competitive advantage with a sample of 384 high-tech enterprises gathered from Zhongguancun in Beijing and Shenzhen High-tech Industrial Development Zone. The results show that both corporate networks and ambidextrous innovation had positive effects on competitive advantage; moreover, the relationship between corporate networks and competitive advantage was mediated only by ambidextrous combination. The results of the multi-group analysis also show corporate networks had a stronger effect on manufacturers’ competitive advantage and ambidextrous combinationth an that of service enterprises; while the ambidextrous combination had a greater effect on competitive advantages of service enterprises. These findings suggest that enterprise executives should pay more attention to ambidextrous combinations to increase the efficiency of corporate networks, and also suggest that the Chinese Government should use manufacturing companies in pilot schemes for innovative reform due to their resource advantage.
Huayun Wang & Chih-Cheng Fang (2021) The influence of corporate networks on competitive advantage: the mediating effect of ambidextrous innovation, Technology Analysis & Strategic Management, DOI: 10.1080/09537325.2021.1934436
Dr Zhongwu Li and Dr Yapeng Lin published their academic paper in the Turkish Journal of Computer and Mathematics Education. This journal is in Scopus database. The title of the paper is Impact of Emotional Intelligence on Job Performance.
The influence of emotional intelligence on employee job performance has been attracting increasingly more attention from various scholars and enterprises. Based on previous relevant literature in the fields of emotional intelligence, organizational management. This research proposes and verifies a model to examine the internal mechanism and boundary condition of the relationship between emotional intelligence, emotional labor，perceived organizational support，job performance. Specifically, this study introduces emotional labor as a mediator in the relationship between emotional labor and employee job performance and perceived organizational support as a moderator in the relationship between emotional intelligence and emotional labor. Then, this research conducts questionnaire surveys on Chinese employees to collect the sample data. In total, 266 service employees were collected. The results suggest that emotional intelligence can promote employee job performance. Emotional labor can partly mediate the influence of emotional intelligence on employee job performance. perceived organizational support can positively moderate the influence of emotional intelligence on emotional labor. The conclusions from the analyses above not only further verify and develop some previous points on emotional intelligence and employee job performance but also derive certain management implications for promoting employee job performance from the perspective of organizational support.
The Effect of Social Media use on Customer Qualification Skill and Adaptive Selling Behaviors of Export Salespeople in China
Her research investigates the benefits of using social media for export sales activities by using the survey data collected from 873 salespeople in Mainland China. The study found that using social media can promote customer qualification skills and adaptive selling behaviors of salespeople. The more interesting finding is that the benefits from using social media to make sales with foreign customer outside China tend to be much higher for salespeople who used Facebook (which is blocked in China, but can be accessed by VPN) than those who used the Chinese social media platforms (such as WeChat). Moreover, the study found that salespeople with good English language proficiency benefit more from using social media than those with low proficiency.
From the findings, it seems that Facebook contributes to the effectiveness of Chinese export salespeople’s social media use in export sales. Therefore, Facebook should be accessible to Chinese export salespeople; and sales organizations should provide training about how to integrate Facebook and other social media platforms into sales processes to reap the benefits they deliver.
Her research was under close supervision and guidance of her thesis adviser, Assoc. Prof. Dr. Peerayuth Charoensukmongkol.
Research on The Influence of Service Employee Emotional Intelligence on Customer Satisfaction in The Context of Service Recovery
Mr Yapeng Lin published his academic paper in the Journal of Psychology and Education. This journal is in Scopus database. The title of his paper is Research on the Influence of Service Employee Emotional Intelligence on Customer Satisfaction in the Context of Service Recovery. He is under the supervision of Dr Zhongwu Li.
The research on the factors affecting the effect of service recovery has become a hot research topic, but the relationship between the emotional intelligence of service employees and the effect of service recovery has not received widespread attention. The article uses a service employee-customer matching questionnaire survey method, and uses empirical research to explore the relationship between service employee emotional intelligence, emotional labor and customer satisfaction after service recovery.
Research on The Influent Factors of Relationship Performance by an Intrinsic Incentive Growth Model for Chinese Universities’ Teachers
Ms Danna Hao published her academic paper in the Journal of Psychology and Education. This journal is in Scopus database. The title of her paper is Research on the Influent Factors of Relationship Performance by an Intrinsic Incentive Growth Model for Chinese Universities’ Teachers. She is under the supervision of Dr Zhongwu Li.
The teachers of Chinese Universities, as a special group, how to improve their relationship performance through effective incentives is a problem for these universities. By establishing a structural equation model (SEM) of teacher’s intrinsic incentive growth model to analyze the influent factors and dimensions of Chinese Universities’ teachers on the relationship performance is the aim of current research. Through the research, the results shown that work achievement and personal value in intrinsic incentive growth have positive influences on the peripheral relationship dimension under relationship performance, also, the personal value factor in intrinsic incentive growth has a positive impact on the organizational contribution dimension under relationship performance.
Linking Perceived Policy Effectiveness and Proenvironmental Behavior: The Influence of Attitude, Implementation Intention, and Knowledge
Ms Huilin Wang published her second academic paper in the Journal of International Journal of Environmental Research and Public Health. This journal is ranked in the SCImago Quartile 2. The title of her paper is Linking Perceived Policy Effectiveness and Pro environmental Behavior: The Influence of Attitude, Implementation Intention, and Knowledge. You can find more detail of her study via this link https://www.mdpi.com/1660-4601/18/6/2910/pdf.
Ms.Na Wei, a Ph.D. graduate of ICO NIDA, published her dissertation in the Journal of Open Innovation: Technology, Market, and Complexity which is ranked in the “SCImago Quartile 1”.
Her study aims to establish a theoretical framework to more deeply explore users’ intentions in mobile learning applications. You can find more detail of her study via this link https://www.mdpi.com/1016748