Mr.Xiaofan Yan a recent Ph.D. student and Dr.Chih-Cheng Fang a faculty member of ICO NIDA, published the paper in the “Revista Argentina de Clinica Psicologica “, which is ranked in the “SCImago Quartile 3” in the area of Clinical Psychology.

     The public-private partnership (PPP) has been widely adopted in urban infrastructure projects. However, the PPP model may amplify the risk of these projects. Based on relevant theories, this paper applies psychological hint and crowd behavior into the risk management of PPP projects, aiming to effectively control the risk in urban PPP projects. On this basis, a PPP project risk management assessment model was established and the risks of actual PPP projects were classified. The results show that, to mitigate PPP project risk, the psychological hint should be applied with the focus on psychological guidance, i.e. stimulating the sub consciousness to cope with risk; the crowd behavior shares risk through optimal risk allocation and risk premia, but the project risk may be pushed up indirectly by the crowd behavior between the project parties; proper risk control measures should be taken in each phase of PPP projects. The research findings lay the theoretical basis for the application of psychological techniques in PPP project risk management.

Source: http://revistaclinicapsicologica.com/resumen.php?idt=651

     Mr.Chunyu Zhang a recent Ph.D. graduate and Mrs.Liping Liu a recent Ph.D. student of ICO NIDA, published the paper in the “Knowledge Management Research and Practice “, which is ranked in the “SCImago Quartile 2” in the area of Business and International Management.

     This research studies the mediating effect of employee’s social capital on job crafting and job performance, and the moderating effect of core self-evaluation on social capital and job performance. This research will help Guangxi enterprises, against the background of “One Belt One Road”, to improve their competitiveness through rational human resource management.

     A questionnaire survey was conducted, using the convenience sampling method, on 438 employees in Guangxi enterprises, and data analysis was performed using Amos, Smart-PLS and SPSS. The results of the hierarchical linear regression analysis show that social capital partly mediates the effect of job crafting on job performance, and core self-evaluation moderates the effect of social capital on job performance. However, the impact of social capital on job performance cannot be tested by SEM.

Source: https://www.tandfonline.com/doi/abs/10.1080/14778238.2020.1762517?journalCode=tkmr20

     Purpose Zhong-yong thinking is a code of conduct of the Chinese people. The purpose of this study is to explore the relationship among Zhong-yong thinking, social capital, knowledge sharing behavior, and employee survival ability. Design/methodology/approach Zhong-yong thinking including multi-thinking, integration and harmony, taking a case study of private enterprise in Guangxi of China. Based on the literature, the establishment of the theoretical model and hierarchical regression analysis are explored. Findings The multi-thinking, integration and harmony of Zhong-yong thinking have a significant positive effect on social capital and employee survival ability. In addition, employee survival ability is positively affected by social capital. Moreover, knowledge sharing behavior has a positive moderating between the multi-thinking dimension of Zhong-yong thinking and social capital, and the remaining dimensions have no moderating effect. Knowledge sharing behavior has no moderating effect on the relationship between social capital and employee survival ability. Practical implications Zhong-yong thinking and social capital are actively affecting employee survival ability. Therefore, companies need to work harder to improve their employees’ Zhong-yong thinking and social capital. Originality/value The paper extends Zhong-yong thinking, social capital and employee survival ability literature to fill gaps in how China people require to both access employee survival ability. The policy value of the work is in suggesting ways to facilitate employee survival ability of China.

Source: https://www.emerald.com/insight/content/doi/10.1108/IJSSP-02-2020-0038/full/html

     The faculty of ICO NIDA, Assoc. Prof. Dr. Peerayuth Charoensukmongkol, and the former PhD student of ICO NIDA, Dr. Tipnuch Phungsoonthorn, recently published their COVID-19 research in the International Journal of Business Communication, which is the journal ranked in the SCImago’s Quartile 1 and the Scopus’ Top 11 percentile.

     Based on the case of two private international universities in Thailand, their research shows that that employees who obtained high-quality crisis communication from the management of their university tended to show less uncertainty regarding the impacts of the COVID-19 crisis and subsequently experienced low emotional exhaustion. However, their research additionally discovers that for employees with high levels of coworker support, crisis communication did not have impact on reducing uncertainties. This implies that crisis communication from organizations might be essential only for employees who lack coworker support. Perhaps, employees with coworker support can depend on their coworkers as a source of information to reduce the uncertainties experienced.

     Given that the COVID-19 outbreak has greatly affected employees’ work and psychological wellbeing, their research finally recommends that communication from the universities’ management regarding updates on the crisis and how the universities will address or ease employees’ concerns and uncertainties during the crisis could be crucial in helping employees cope more effectively. In addition, support that employees obtain from their coworkers could be crucial for them to deal with the uncertainties caused by the crisis when the quality of crisis communication from the universities is ineffective or inadequate to ease their concerns.

The full article can be viewed for free at:

https://journals.sagepub.com/…/10.1177/2329488420953188

Reference:

Charoensukmongkol, P., & Phungsoonthorn, T. (2020), The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis, International Journal of Business Communication.

doi:10.1177/2329488420953188

     Mr. Ekawee Vaitoonkiat, a recent Ph.D. graduate of ICO NIDA, published the second paper from his dissertation. The paper is published in the “Management Research Review”, which is ranked in the “SCImago Quartile 2” in the area of Business, Management and Accounting.

     His research analyzes stakeholder orientation’s effect on firms’ performance using the case of SMEs in the steel fabrication industry in Thailand. The moderating effect of market uncertainty is also taken into consideration. His analysis shows that not all stakeholder groups provide significant benefits for firms. Under high perceived market uncertainty, the emphasis that firms place on external stakeholder groups, including customers and competitors, tended to be particularly important in their ability to maintain high performance. On the other hand, the emphasis that firms place on internal stakeholder groups, including employees, tended to impede firms from maintaining high performance under high perceived market uncertainty.

     His research recommends that SMEs must consider the market environment conditions carefully when they develop their stakeholder management strategy. Given that SMEs have limited resources to manage their operations and all stakeholder groups’ interests, it is best for them to focus only on key stakeholder groups that are the most critical to their effective performance under unfavorable market conditions.

     His research was under close supervision and guidance of his adviser, Assoc. Prof. Dr. Peerayuth Charoensukmongkol.

Reference

Vaitoonkiat, E., & Charoensukmongkol, P. (2020). Stakeholder Orientation’s Contribution to Firm Performance: The Moderating Effect of Perceived Market Uncertainty, Management Research Review., 43(7), 863-883. https://doi.org/10.1108/MRR-07-2019-0296

     Private international universities is a sector of the educational industry that are among those most affected by the COVID-19 crisis, as their operations and revenues heavily depend on the enrollment of overseas students. At this stage, given that the COVID-19 crisis is still a relatively new phenomenon, research areas of management attempt to clarify the impact of the crisis on the psychological wellbeing of employees, as well as interventions to address this problem in organizations, is still very sparse.

     Recently, the faculty of ICO NIDA, Assoc. Prof. Dr. Peerayuth Charoensukmongkol, and his former PhD student of ICO NIDA, Dr.Tipnuch Phungsoonthorn, have published among groundbreaking research regarding this COVID-19 impact in the international universities. The article is published in the The Journal of General Psychology (SCImago Quartile 2). Based on the case of two private international universities in Thailand, their research shows that support from supervisor at the department could reduce the uncertainties and emotional exhaustion of university employees during the crisis. However, their study shows that the benefit of supervisor support on the employees’ emotional exhaustion exists only for employees working in a workplace that has low resistance to change, while in workplaces where resistance to change is high, supervisor support is not negatively associated with employees’ emotional exhaustion.

     As the policy recommendation, their research suggests that it is important for top management of the universities to allow and encourage the supervisors of all work units or departments to provide the support necessary to address the concerns of their employees during the crisis. However, it is also very important for top management to realize that characteristics of the workplace climate in the organization may militate against the ability of the supervisors to exercise their authority to help employees effectively. Top management should grant greater flexibility and autonomy to supervisors so that they can take their own actions in addressing the skepticism of employees and to ease their concerns

The full article can be accessed for FREE at:

https://doi.org/10.1080/00221309.2020.1795613

Reference

Charoensukmongkol, P., & Phungsoonthorn, T. (2020), The Effectiveness of Supervisor Support in Lessening Perceived Uncertainties and Emotional Exhaustion of University Employees during the COVID-19 Crisis: The Constraining Role of Organizational Intransigence, The Journal of General Psychology. doi.org/10.1080/00221309.2020.1795613

     Mr. Jordi Meya Domínguez, a former Master’s student of ICO NIDA, published his Independent Study (IS) research project in the “International Journal of Services and Operations Management”. The journal is ranked in the “SCImago Quartile 2 ” in the area of Industrial and Manufacturing Engineering (H-index=26).

     His research analyzes the effects of service facilities within the hotel industry in Thailand. He found that service facilities influence native guests (Thais) and foreign guests (non-Thais) differently. From the analysis of the secondary data that cover 2,627 hotel observations, his results shows that among all service facilities providing, a sound internet service seems to be the best contribution to hotel performance. Consequently, his research recommends hotel managers to take into consideration a reliable internet connection as a priority to ensure successful short-term and long-term performance.

His research was under close supervision and guidance of his adviser, Prof. Dr. Piriya Pholphirul.

Reference:

Domínguez, J.M., & Pholphirul, P. (2020), Service facilities and hotel performance: empirical evidence from hotel-level data in Thailand, 36(3), https://doi.org/10.1504/IJSOM.2020.108120

     Mr. Akaraphun Ratasuk, a recent Ph.D. graduate of ICO NIDA, successfully published part of his doctoral dissertation in the “Asia-Pacific Journal of Business Administration”. The journal is ranked in the “SCImago Quartile 2 ” in the area of Business, Management and Accounting .

     His research collected data from 103 cross-cultural teams in restaurants located in Bangkok, Chiangmai, Pattaya, Krabi and Phuket. His research found that the teams in which members demonstrated high cultural intelligence (CQ) tended to exhibit a greater degree of team knowledge sharing and receive higher evaluations of their innovative performance.

     His research was under close supervision and guidance of his adviser, Assoc. Prof. Dr. Peerayuth Charoensukmongkol.

Reference:

Ratasuk, A.,& Charoensukmongkol, P. (2020), Does cultural intelligence promote cross-cultural teams’ knowledge sharing and innovation in the restaurant business?, Asia-Pacific Journal of Business Administration, 12(2), 183-203. https://doi.org/10.1108/APJBA-05-2019-0109

     Mr. Ekawee Vaitoonkiat, a recent Ph.D. graduate of ICO NIDA, successfully published part of his doctoral dissertation in the “Journal of Entrepreneurship in Emerging Economies”. This journal is a high-quality international journal ranked in the “SCImago Quartile 1 (best quartile)” in the area of Economics, Econometrics and Finance.

     His research found that Entrepreneurial Orientation of firms in Steel Fabrication Industry in Thailand determines better business performance. Moreover, this benefit of Entrepreneurial Orientation is enhanced when firms took customer orientation into consideration. On the other hand, it appears that the positive effect of Entrepreneurial Orientation is reduced when firms focused too much on shareholder orientation. Overall, this research adds new knowledge by showing that the strategic orientation in terms of Stakeholder Orientation could play a supporting and suppressing role on the positive effect that Entrepreneurial Orientation have on firms’ performance, depending on the stakeholder groups that firms emphasize.

     His research was under close supervision and guidance of his adviser, Assoc. Prof. Dr. Peerayuth Charoensukmongkol.

Reference:

Vaitoonkiat, E., & Charoensukmongkol, P. (2020). The Interaction Effect of Entrepreneurial Orientation and Stakeholder Orientation on the Business Performance of Firms in the Steel Fabrication Industry in Thailand, Journal of Entrepreneurship in Emerging Economies. https://doi.org/10.1108/JEEE-05-2019-0072

     Ms.Penpattra Tarsakoo, a recent Ph.D. graduate of ICO NIDA, successfully published part of her doctoral dissertation in the “Journal of Asia Business Studies”. This journal is a high-quality journal ranked in the “SCImago Quartile 1 (Best quartile)” in the area of Economics, Econometrics and Finance, with “H-index=11”.

     Her paper is the first research that develops the scale to measure 5 dimensions of “Social media marketing capability”. Her analysis also shows that the dimensions of social media marketing capabilities determine business performance of the companies in different aspects.

     Her research was under close supervision and guidance of her adviser, Assoc. Prof. Dr. Peerayuth Charoensukmongkol.

Reference:

Tarsakoo, P., & Charoensukmongkol, P. (2019). Dimensions of Social Media Marketing Capabilities and Their Contribution to Business Performance of Firms in Thailand, Journal of Asia Business Studies.https://doi.org/10.1108/JABS-07-2018-0204